To handle the labor-intensive negotiations with the bank we are using a Loss Mitigation branch of a local law firm. They get the joy of sitting on the phone, dealing with the ineptness of the (at best) overworked or (at worse) brainless cogs on the other end of the line, faxing and re-faxing documents, and overall handling the more annoying and stressful details of getting this process brought to a close. They tell us what they need from us, we provide it and they play the games with the bank. They e-mail us updates on their activity and conversations weekly.
Last week the update was something like this: the bank has acknowledged receiving our short-sale package and will be processing it on "priority" status due to the fact that we are already so far into default. It is a Fannie Mae backed loan, and supposedly FMae is not delaying the foreclosure process as they have been doing.
Update today is something like this: the bank has acknowledged receiving our short-sale package, but has done nothing with it. Not even entered it into the system, or "activated" it, so that it can be flagged as priority. Supposedly an e-mail has been sent from whomever the negotiator was speaking with over to the appropriate department requesting our file be activated.
Nearly one month has past since we received the offer, and the games have truly begun.
No comments:
Post a Comment